At LacyBearShop, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please let us know and we'll do our best to make it right. We accept returns of unused items within 10 days of purchase. If you need to return an item, please contact us first to let us know and to receive instructions on how to send it back. Once we receive your return, we'll issue a refund to your original payment method.We take your privacy seriously at LacyBearShop. We'll never share your personal information with third parties, and we use industry-standard security measures to protect your data when you shop on our website.